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Training Evaluation
Improve the quality of your training
QuestBack Training Evaluation addresses the challenges associated with:
- How to find out if the training session was in line with the expectations and
competence levels of the participants?
- How to get feedback on the qualifi cations and communication skills of the
instructors?
- How to fi nd out if the instructor was prepared and informed?
- How to improve the practical aspects of the training session?
- How to easily collect, review and act on training feedback?
QuestBack Training Evaluation will help you to:
- Save time
- Establish a total overview of training feedback
- Easily share constructive feedback with instructors
- Increase the quality of the feedback
- Easily identify Best-Practice
- Reinforce the professionalism of your training offering
- Reuse participants’ details for the long-term and/or continuous evaluations
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Step-by-Step with QuestBack
- Log in to the QuestBack service
- Click Templates
- Choose template Training Evaluation
- Customize your questions
- Send your survey link to QuestBack for Quality Review
- Publish your sales meeting evaluation
- Invite your target group to respond
- Extract, analyse and share results ongoing
- Act now; Prioritize improvement or focus areas and mobilize resources
Automate your information gathering activities and processes
Notifications
Using notifications allows you to set up an automatic email to a relationship owner(s). If a customer response needs immediate follow-up, the party responsible for that customer can be alerted by email to take action.
Read more about QuestBack notifications
Web reports
Web reports allow you to share results with your stakeholders through online reports, either finished evaluations or responses from ongoing feedback. Readers of web reports do not have to be QuestBack users.
Read more about QuestBack web reports
Integration
Integrating QuestBack with your CRM system can help establish improved work-flows, cut costs and save time by making import and export processes run automatically across your systems.
Read more about QuestBack CRM integration