Why Choose QuestBack?

Leading supplier

QuestBack is Europe's leading supplier of feedback management solutions, with more than 4,000 customers across all industries and sectors. QuestBack is a Norwegian company founded in 2000, with offices in 17 countries in Europe, North America, and Africa. QuestBack’s success story has not gone unnoticed and the Company has received multiple international certificates and awards.

Innovative and user-friendly solutions

QuestBack offers innovative and user-friendly solutions to collect, analyse and follow up on feedback in all types of organisations, industries and roles. Based on user feedback, QuestBack continuously invests substantial resources to further develop our products and services to provide the means to deliver increased value for our users. The services are web based, easy to use, and require no technical implementation or installation on the user’s computer.

First class security and deliverability

QuestBack invests considerably in maintaining high security. QuestBack uses superior technology and work processes, and has dedicated security resources. The services are regularly tested by external security providers to ensure a secure working environment for the users and their data.

Unique knowledge provider

QuestBack offers proactive knowledge transfer. Our advisors will assist you with quality assurance of your surveys, as well as hosting in-house workshops to help you optimise your feedback processes. The QuestBack services include best practice templates which adapt easily to your organisation’s information gathering needs. In addition, our training centre offers training and courses in classroom settings, online tutorials, and via webinars.

Accessible user support

QuestBack Support is your primary source of help when you have a question related to the use of the QuestBack services. QuestBack emphasizes high quality, short response time, and professional support management that give you precise and timely answers to your questions. You can receive support by telephone, email, or directly in the QuestBack service.